FREQUENTLY ASKED

QUESTIONS

If you can’t find the answer to your question below, feel free to drop us a form below.

We have 2 types of ticket.

THB 990 per person (for 30-min game). This includes 10 mins for briefing and 30 mins for game time.

THB 490 per person (for 15-min game). This includes 10 mins for briefing and 15 mins for game time.

Please arrive 10 minutes before your scheduled game time for registration and briefing.

Up to 8 players per session. For larger groups that require multiple sessions please drop us an email at enquiries@zerolatency.co.th

Glasses cannot be worn while you are playing. We recommend that you wear contact lenses, as glasses will scratch and damage the headset lenses. Our headsets have adjustable tabs under each lens, which can correct myopia by up to -5.00D (500 degrees). Our staff will help you adjust them to a comfortable level.

We do not recommend this experience to those who are heavily pregnant or have a heart condition. You will need to be able to walk around, unassisted for 45 minutes with full use of both hands. This experience is not currently wheelchair friendly. Players under the influence of alcohol will not be allowed to play. You will not receive a refund or credit.

We release sessions 4-6 weeks in advance. If the date you are looking for is not yet available, just email us at enquiries@zerolatency.co.th or call 02 252 8742,so we can assist you.

Extremely unlikely. Every part of the system is designed to give you an immersive experience without any of the motion sickness typically associated with virtual reality systems.

No. We have in-game safety mechanisms to stop that happening. It is up to you to pay attention and follow all instructions at all times to remain safe.

You have a proximity 200 square metres of game space, but the virtual space is much larger. We reuse the space with some nifty tricks we have developed.

Yes, we do have Gift Passes available for sale. Approach our friendly staff to find out more!

Yes. We have parking within Novotel Bangkok @Siam Square.

 

392/44 – B Floor, Novotel Bangkok on Siam Square Rama 1 Rd. Pathumwan Bangkok 10330

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